A Commitment to People
“We wouldn’t be here without our guests” says Amber Sandberg, the Assistant Store Director, or, as her fellow Smith’s associates would say, “Assistant Coach”. In the Smith’s Team’s efforts to provide an exceptional level of service to their customers, management takes special care to develop and enrich their employees through additional opportunities on the “Customer Care Team”, as well as by hiring internally. Smith’s Marketplace of North Ogden currently employs 270 associates and is always hiring.
Providing Fresh, Local Products to the People of North Ogden
Offering local products to customers is one of the top priorities of the Smith’s Marketplace brand. Because of this commitment to procure local products, the Store Director of each Smith’s Marketplace location has the ability to seek out and stock locally made goods. Recently, Smith’s of North Ogden hosted a “local table” showcasing local products sold in their store, while also collecting suggestions for other local products that their guests would like to see on their shelves. As you walk through the produce section, you can learn all the specifics about your fruits and vegetables including where in Utah they were grown.
Giving Back to the Community
Smith’s leadership places a great deal of importance on community involvement, not only for the employees, who are often encouraged to volunteer for and donate to various causes, but also for the store itself. In the south entryway of the North Ogden Smith’s Marketplace, there is a Community Connection board, showing Smith’s efforts to support local schools, scouts, and other charitable organizations. Also, a large calendar notes the various events that Smith’s sponsors to make their shopper’s experiences more enjoyable.
Smith’s also donates a portion of their profits to several different organizations.
Primary Children’s Hospital: Smith’s Marketplace in North Ogden donated $9,780 to the Hospital last year.
The Utah Food Bank: Smith’s hosts food drives in partnership with the Food Bank, during which customers donate foodstuffs purchased in the store to the less fortunate.
Breast Cancer Awareness Walk: Smith’s donated close to $200,000 to this annual event last year.
North Ogden City Marathon: Smith’s donates the water bottles and snacks for the runners of this race every year.
Finally, by sponsoring a program called “Helping Hands”, Smith’s employees have the opportunity to donate to a company fund used to take care of their fellow employees when they fall on hard times.